Privacy Policy

Protecting Your Privacy
At Freedom Pharmacy we recognize and respect the importance of maintaining the privacy of our customers and members and have established this Privacy Policy as a result. Below we describe why we gather customer and member information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information. This Privacy Policy is part of the Terms of Use, which governs your use of Freedom Pharmacy.

Why do we gather information?
We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers and discounts.

What information do we gather?
When you order from our Web site, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code. Information you enter is collected even if you cancel or do not complete an order.

Your Security
Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator.

However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. In addition, if you would like prior notice of changes to the Privacy Policy or Terms of Use, email us at admin@freedom-Pharmacy.com from the email address to which you would like notice sent. By using Freedom Pharmacy , after such changes and posting, you agree to be legally bound and to abide by the changes and other provisions contained in the Privacy Policy and Terms of Use.

If you have questions about the privacy statement, or the content or practices of our website, you can contact us at:

admin@freedom-pharmacy.com

Frequently Asked Questions
Where are you located?
We are located in Australia but source our medication from reputable wholesalers from around the world. All our products are made by respectable pharmacuetical companies and are shipped in original packaging.

What are your shipping costs?
We currently only offer registered Standard Air Mail ($US7) which orders normally arrive within 10 - 28 days after being shipped. All shipments are gauranteed.

The product I am looking for is not listed?
We stock over 1600 products. If your product is not listed please contact us at service@freedom-pharmacy.com and we will try to source it for you. Below is the most recent list of products that we can not source, Adderall, Demerol, Desoxyn, Dexedrine, Dilaudid, Duragesic, Meperidine, Methadone, Methylphenidate, Morphine, MS Contin, Oxycodone, Oxycontin, Percocet, Percodan, Ritalin, Roxicet, Roxilox, Roxiprin, Tylox, Acetaminophen/Codeine, Adipex-P, Alprazolam, Ambien, Androderm patch, Ativan, Cylert, Dalmane, Darvocet-N, Diazepam, Diphenoxylate/Atropine, Fioricet w/Codeine, Fiorinal, Fiorinal w/Codeine, Guaifenesin w/Codeine, Halcion, Hydrocodone/APAP, Ionamin, Klonopin, Librium, Lorazepam, Lortab, Meprobamate, Oxazepam, Phenergan w/Codeine, Phenobarbital, Phentermine Propoxy-N/APAP, Restoril, Robitussin AC, Temazepam, Testoderm, Tussionex, Tranxene, Triazolam, Valium, Vicodin, Vicotuss, Vicoprofen, Xanax

Do you accept money orders?
We only accept payment by the following credit cards, Mastercard, Visa. We do not accept money orders or COD.

How long will it take to get my order?
Standard Air Mail shipments normally arrive within 10 - 28 days of being shipped. We generally ship within 24 hrs of processing the order or next business day, but occasionally delays will occur when items are on back order. If an item is on back order it can take up to 7 days to be back in stock.

Why is the name of my product in brackets?
We are based outside the US and products are often sold under a different name. They are the same brand name product, sold by the same company under a different name or equivalent brand name product made by another pharmaceutical company.

Can I track my order?
You will recieve a shipping confirmation email. Standard Air mail shipping provides no online tracking service and must be tracked from our end.

Do I need a prescription?
You do not need a prescription to buy our products as we work under the laws of the country we ship from. We do recommend you check with your local customs to see if it is okay to import these products.

Do you offer medical advice?
Like all our products we recommend you seek medical advice before use. We do not offer consultations in any form.

How do I know Im not going to get "ripped off"?
We guarantee all deliveries. If your shipment does not make its destination within 28 days, we will reship or refund at no extra cost. No questions asked.